RM advisor confirmed that "the delivery was made by Durham Delivery Office in Durham and not Ashford. Even ebay customer care admited that my shipping number is not trackable so i sho. This signature is a placebo. by fru-gal Sat Feb 02, 2019 5:32 am, Post Seller despatched the 1250 phone using Royal Mail Signed For and not special delivery or tracked 24/48 hours. AU $96.87. eBay item number: 314026344266. few days?? I should add that we now sign up for FedEx or UPS tracking. Whatever you decide, well present you with the easiest method to do so! Signed For is not a tracked service but usually there is a map with GPS co-ordinates. There is nothing strange in the sellers listing. You will need to submit the following documents as proof of purchase: You can request a refund online by visiting the official USPS website or in person by going to the nearest USPS location and explaining your request. In those instances the item arrived the next day. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. If you have not opened the package, mark it "Return to Sender. purchase history. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In any case, could you please share the link where I can see the GPS coordinates/ map? on This means that you have access to PayPal's own appeals procedure, and ultimately a right of appeal to the financial ombudsman. The content you are looking for has been archived. Seems thatsome need to learn the rules? by htdrag11 Fri Feb 01, 2019 6:05 pm, Post I will lose my money if ebay decide the case without considering all facts (fortunately, I purchased using a credit card, so wonder if they can help). I contacted multiple times to say it is the wrong address. If a buyer opens a request, we'll send a message with all of the details to your registered email address - it'll be available in your Messages too. Our local post office pulls all kinds of tricks, including last year finding our local postman tossing thousands of pieces of mail directly in a garbage bin because he did not want to deliver them. Check in With the Seller Unfortunately, I don't see anything other that what's in the attached picture. 05:09 PM, "In response to your claim, the seller has provided proof of shipmentindicating that the item was shipped to you. Just to be fair to the post office, they do deal with a ton of volume, so there are bound to be a bunch of complaints along the way. However, it would be a good idea to ask the buyer to: Note that eBays policy on missing items is explicitly clear buyers are entitled to a refund under the Money Back Guarantee. Topic Author. View related content below. 30-01-2014 - When I did not receive the parcel in time and wanted to open an ebay case, the seller advised against it and wanted sort out on their own.- After I opened the case, the seller escalated it to ebay support and wrote "they are sending another iphone 14 pro max 512 GB as a goodwill gesture but not offer a refund" really? To get a refund with DoNotPay, you should: We will automatically send the claim to the couriers claims department. This guarantees that PayPal will take more trouble to check the facts, as it is damaging and expensive for them to have decisions reached against them by the ombudsman. - postie stole it (not reported before in our building- more than 100 residents). by RickBoglehead Sat Feb 02, 2019 5:14 am, Post If all she did was post in a regular satchel that has the tracking number and not signature required you should get your money back. If by PayPal, your best bet is to file a dispute under their 180 day buyer protection policy. worried? When . eBay cant confirm delivery without tracking so the funds will be held for 21 days. However, you still have to give room to allow for postal errorafter all, none of us are perfect. How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. USPS Says Delivered But No Package (What To Do). The Hi everyone, first time I've had to use this forum. 1,611 sales Poshmark Seller Listing Form | List Clothing on eBay Faster with Bundle of Product Listing Templates, Capture Item Description Information $13. Keep working with the seller. If this is the case, there may be a note about the packages location posted in the system. If a buyer is lying, they will use any sign of doubt to prolong their claim and try to get their item for free. If the tracking shows delivery to the correct address, Ebay won't get involved. In any case, RM cannot send the receiver (me) any written communication firstly as per the policy published on their website and secondly because the parcel wasn't addressed to my correct address, meaning I cannot be the receiever. I requested the seller to despatch it ASAP, as I was travelling abroad in 10 days. This could have happened because the sender did not even add a full address on the parcel, only the street name and postcode (no property number etc). If the package was sent through USPS, you can with decide to pay a visit to the post office with your tracking number and have them trace the exact shipping route. I would also be leaving neg feedback as the seller is not doing the right thing in locating the item and opening a complaint via Aust Post, on Wasn't allowed to put a bid in for a van I wanted to buy. The 35th Anniversary Collection. 48 ounces without filter change. your items have been paid for, dispatched, or feedback left or received. . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is one of the most common reasons for an item not received claim. I'm too frusrated right now. This penny can be worth more to a collector who values it for the gold and for the coin itself. When a buyer opens an 'item not received' request, the first thing a seller should do is check the tracking information. Manage Returns and Refunds Other options for you Ended: 28 Feb, 2023 19:55:19 GMT. If there was, then they may have simply forgotten to give you the package. 05:23 PM. Create a USPS. While the majority of eBay packages tend to arrive at their intended destination, it is an unavoidable fact of life that some may not. Because the seller was able toprovide proof of shipment, we cannot reverse this transaction or issue arefund. However, another alternative to the refund is to send a replacement item, though sellers should check with the buyer first whether this is an appropriate solution. Learn more - opens in a new window or tab. Please do not mark on the product box. If you know where the item ended up, pay a visit & see if you can obtain the item. 30-01-2014 by go_mets Mon Feb 04, 2019 8:25 pm, Post RMAs cannot be extended or re-issued. How Late Does FedEx Deliver Packages, and How Do You Get a Refund? USPS Package Tracking Not UpdatingWhats Wrong? a morning and I'm already sick of having to fetch my mobile phone to get I checked and the order was supposed to have been fulfilled by USPS and I went to tracking on their site as well, which also said delivered. Yet again, she's told me I need to do it. I messaged seller have never seen before. MarketWatch provides the latest stock market, financial and business news. My building has a concierge service, but the receptionist confirmed that she received no parcel for me. All RMAs are valid for 10 days. I am unbelievably disappointed. Hey guys, I'm at a loss as of what to do. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. But do NOT do this until the eBay case is finally closed, as you are not allowed to have two open disputes at the same time - so one or both would be closed. In some cases, if your neighbour received your mail by accident, they will bring it to you. Copyright 1995-2023 eBay Inc. All Rights Reserved. Find It In Seconds! I've been following the progress all along and today the MARK KNOPFLER BIOGRAPHY P/B. Is this not enough for ebay that me or someone authorised by me haven't accepted the parcel and since someone has clearly signed for it falsely it appears rather 'stolen', than 'lost' ? We are here to explain all you need to know about package delivery and the steps you need to take if your parcel is missing! How To File a USPS Delivery Complaint in a Few Clicks. We use the info you provide to send a claim for youall you need to do is complete the following instructions: We send your claim to the USPS claims department, and you are all set! The evolution of the Pokmon Trading Card Game. Infact the concierge received signed for parcels for two other residents on the same day but none for me. by Teague Sat Feb 02, 2019 12:11 pm, Post After few days seller updated that my item has been dispatch with tracking number D35785806 dtdc coyrier. DoNotPay is invaluable when dealing with companies and their confusing policies, but we can also help you bypass tedious government procedures. The silly seller could have used 'special delivery' (considering the value) than RM 1st Class and we wouldn't have been in this situation. All she provided was the tracking number. If your eBay buyer hasnt received their package yet, but the status says its been delivered, they should track the package before taking further action. In this scenario, should the courier fail to locate and deliver your eBay package, it will be considered lost. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? htdrag11 Posts: 1253 Joined: Thu Nov 03, 2011 2:22 am. a better phone than I purchased, as a goodwill gesture? The listing did not say it was 30 per dress. If you're getting a refund, it will go back to your original payment method. Free delivery for many products!. Remove very annoying 2 step verification process. I don't have trouble with USPS packages, but FedEx and UPS have taken to tossing packages into the driveway (where I can't see them, since the garage is in the way) instead of leaving them at the front door. First of all, per paypal and ebay, sig. We would like to show you a description here but the site won't allow us. Royal Doulton Pacific Set of 6 Bowls 11cm. 26-06-2019 A sellers next move will depend on the most recent status shown on the item tracking information. Copyright 1995-2023 eBay Inc. All Rights Reserved. 45 posts Page 1 of 1. It's amazing how items are misdelivered and someone does sign for them. See original listing. Yes! 31-01-2014 When i tried to track there was no information. Avid user of forums on variety of interests-financial, home brewing, F-150, EV, home repair, etc. As Ebay are asking for something you can't provide, it's prpbably time to open a case with Paypal. I feel like she's trying to push this issue awayShe posted via Prepaid satchel with tracking. I cannot Ring Royal Mail - google 'Royal Mail Customer Service' - the first response to that will be their number. Now I am abroad and the parcel shows as delivered. You dont have to worry! Some buyers just don't understand the rules or really don't read them. What rights do I have here if the seller won't open an enquiry? Hi, I made a quick vlog for my first video call with idol experience Ps. the code. 11:00 AM. Copyright 1995-2023 eBay Inc. All Rights Reserved. by 8foot7 Fri Feb 01, 2019 3:56 pm, Post Official complaints get logged and analyzed by management. In one case the carrier scanned it as delivered when he got to our street, but (probably in a rush) did not deliver it and it was back in the post office. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. I have just checked using a delivered signed for parcel and the website is currently up and running. and not me getting the wrong item. Use our app to get compensation for: Many companies start spamming you with unwanted correspondence as soon as you start using their products or services, but our app can put a stop to that. What To Do if eBay Buyer Says Item Not Received, but Tracking Shows Delivered. sending it back from where he purchased i Last week I'd been disliking going to the purchase history screen for We encourage you to continue to work directly with the seller to, Western Australia Seller Community Connect, A new look for the View Order Details page, The Seller Refurbished item condition is being removed in some categories, Single Use Plastics: Addressing Plastic Waste. The buyer cant mark the item delivered. $66.60. The USPS service in my city is horrible in general though. You do not have permission to remove this product association. But if I used my broker service I might be able to get them to put some pressure on the courier company. How Ship Your First EBAY Item As Seller (Bulk Shipping Add Tracking Label Sold USPS Cheapest Way) Ebay Inventory Api Tutorial in Postman How to Create & Sell Digital Printable Art? - edited 1839-1866 O HALF DOLLAR Seated Liberty NGC SHIPWRECK - D5 $ 99. I can put the amount in If eBay determines the seller is at fault, you will get a full refund, including shipping, within an additional 48 hours. Thanks. Bally Men's Brown Loafers - Size 9.5 Bally Men's Brown Loafers - Size 9.5 Type & Color: Loafers, Brown Condition: FAIR - The item is in a well-used condition, it may have light scratches or wear and need cleaning - See the seller's listing for full details and description of any imperfections. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Quietly & calmly explain what has happened & ask them to either retrieve the parcel or open a compensation claim based on wrong delivery from their distribution centre. Thanks, they immediately spotted the scam and agreed to issue refund within 48 hours. Someone has signed using the name 'addressed to' (mine), the reception lady does not sign with our names, the signature is just my name written in capital letters. What are the most valuable 3 cent stamps?. I bid, I win, I pay - you deliver Message 2of 14 See Most Recent 1 Helpful Reply do. The "Seller" could have just posted anything else of a similar weight. Thats the thing i didnt buy tracking, i sent the item on monday and she got it tuesday/wed. When I opened the item, the wrong thing was inside Normally, in cases of non-delivery you can try your payment provider for help so it is important to double check that the phone was not correctly delivered. So I ordered a parcel this week, and the lady sent this via evri pack "In response to your claim, the seller has provided proof of shipment, indicating that the item was shipped to you. However, RM track and trace clearly shows the package was delivered to Durham Delivery Office and not your address, or any private address. You can start by submitting an Item not received request. I have seen PO mark items as delivered that showed up a day or two later. However, RM cannot send me any written communication because 1. the parcel wasn't addressed to my correct address and the sender should contact them not the reciever (published on their website). - tracking shows delivered Durham DO (and Durham is 300 miles away from my home). For a buyer, since opening mail that does not belong to you is illegal, all miss-delivered mails tend to be returned to the post office. I am suspicious that the seller is fraudulent here. by htdrag11 Sat Feb 02, 2019 11:47 am, Post - I have provided them with a copy of email communication with concierge, who confirmed that no parcel or 'something for you' card was left. EBay will then share the details of your request with the seller, including whether you are asking for a refund or a replacement item, at which point the seller has three days to respond. Let the buyer know the actions that you will be taking, such as: contacting eBay, contacting PayPal, Contacting their local postal carrier, and opening a case with the postal carrier involved. Options. What am I to do now? That wouldn't encourage me to do much. Report all delivery issues via the USPS website. and offered 30 she accepted. I checked my porch within 10 minutes of the email being sent originally. The latest updates and insights for growing your business on eBay, More information on our upcoming eBay UK Events. HUGE MISTAKE BUYING A HIGH VALUE ITEM FROM EBAY. I purchased an iPhone on ebay (as it was out of stock elsewhere). FedEx Lost Package ClaimFiling Claims Has Never Been Easier, Learn How To File a UPS Lost Package Claim Easily, DoNotPay Can Help You File a Claim for an Amazon Late Delivery Smoothly, Learn How To File a USPS Lost Package Claim Efficiently. In fairness to them if an item is stolen at the door - I can understand that they cannot be responsible. Ask him to leave feedback. It had tracking and was marked as "delivered" over a week ago. 26-06-2019 Got buying related questions? Also, with your tracking number handy, contact the carrier (USPS, FedEx, UPS, or whichever company was tasked with the delivery), and check their website for details. However the 2nd time - it truly was never delivered despite the USPS tracking number showing delivered. I am trying to make a purchase and getting the following message which I Marlin 336 RC 1967 made JM Marked pre-safety Gold trigger 30-30 Description: This is a very nice 1967 made Marling 336 30-30. . 26-06-2019 It was a $120 handbag and I can't really afford to lose that money. After this, eBay will step in. The seller replied promptly and asked whether my address was correct (it was) and whether I've a video cam to support my cause (No). Some of the common reasons eBay packages get delayed are: Although its not a pleasant experience, there is good news! The shipping duration was 2 vs. 3 days. So much so that this has created a problem with dishonest "item not received" claims, where even the USPS proof of delivery is not sufficient evidence for eBay to side with the seller. Reasons for this are many, and solutions are few. There is a current conflict with FedEx not seeing this address as a residential address but rather a business address. on You can track your package and locate it with our help or choose a different route and file a missing package claim or request a refund. after my own ' investigation' I was able to p Hi I have recently encountered problems bidding near the end of auctions Not likely causing the seal problem. A package sent with Priority Mail has to be delayed for five or more days to be considered missing/lost. by djscal Mon Feb 04, 2019 1:32 pm, Post Usually buyers are given multiple shipping options, free or cheapest shipping which is Only tracking. You can ask for a callback via this link. I have won auction and paid for item. A close friend worked in a post office in Westchester County (NY) both inside and delivery. Amazon Package Sent to the Wrong Address? Save up to 30% when you upgrade to an image pack. by htdrag11 Mon Feb 04, 2019 1:24 pm, Post Luckily, the seller posted the item to a location 300 miles away from me, which saved me from getting scammed. I Browse eBay eBay HelpSign In Community eBay Announcements eBay Announcements Discussion Boards Inside eBay Our address is 7940 S. Valley View Blvd, Suite 100, Las Vegas, NV 89139 All pick up items must be retrieved within 14 days from the date payment was recorded.
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